PAs, EAs and administrators are the backbone of an organisation; they enable their company’s success …..
And yet, so often, managers receive training and the support staff don’t…
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How you can benefit from your training :Â
- new knowledge and skills that will be yours for life
- an excellent understanding of your role
- enhanced career prospects
- reduced negative stress
- enriched working relationships
- keep ahead of changes in technology and working practice
- be of immense value to your organisation
- become a leader; an innovator
- self-confidence from knowledge
- job satisfaction
- excellent time management
- talent to develop and evolve
- networking opportunities
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How your organisation, your manager(s), your colleagues and your clients can benefit from your training :Â
- effective staff
- proactive employees
- excellent customer service and satisfaction and thus increased repeat business
- creates a good reputation and new clients
- skills can be transferred to others in the organisation
- reduced negative stress
- exceptional systems
- confident staff                                                          Â
- motivated staff through appreciation                Â
- increased commitment from employees      Â
- less time wastage
- a competitive advantage                                Â
- safer environment
- reduced costs
- high staff retention
- exceptional internal and external communications
- outstanding quality and productivityÂ
How I can help you :Â
- benefit of my 22 years’ experience as a secretary and PA
- benefit of my 24 years’ experience as a specialist PA/administrative trainer
- benefit of my continuing professional development, such as being an NLP practitioner, TAP certificate in virtual delivery
- wide range of specific topics at all levels
- discussion based sessions to ensure relevance to delegates’ personal situations
- facilitating group discussions to share excellent working practice
- tailored courses for organisations’ specific requirements
- one to one sessions
- short coaching sessions to reflect on specifics (typically 2Â hours)
- online training
- online on-demand training options
- books on PA advanced skills, speedwriting, minute taking and business writing
- sessions can be tailored to your industry
- opportunities to compile action plans and set goals to ensure success
- a passion and enthusiasm for enabling people to excel